We're sorry to hear that your piece is not the right fit, but as long as your pieces have not been worn or damaged you are able to exchange them for a different size within 14 days of receiving your order. Please note that for health and hygiene reasons, earrings cannot be returned or exchanged. After 14 days we no longer accept exchanges. Shipping fees are non-refundable.
Exchanges: we offer exchanges within 14 days of receiving your order.
We guarantee our pieces 100%. If you would like to return a piece, please contact us at firstname.lastname@example.org and let us know why, and send it back within 14 days of receiving it. If you wish to exchange a ring for a different size please contact us and then send it back to us with tracked shipping within 14 days of receiving it. Please ensure that the piece is unworn and all packaging is in perfect condition. We have the right to deny a return if it does not meet any of our return policy conditions. You will receive online credit for any returns.
Returns: we offer online credit within 14 days of receiving your order.